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To have a Health Insurance Eligibility Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use your My Number Card as your Health Insurance Certificate.


 

To have a Health Insurance Eligibility Certificate, etc. issued or reissued

Required
documents:
◆ Required
Application Form for Issue/Reissue of Health Insurance Eligibility Certificate
  • * If you have a My Number Card, it is not necessary to apply for the issuance of a Health Insurance Eligibility Certificate. Please use your My Number Card.
    (If you have not registered to use your Individual Number Card as a health insurance card, it is necessary to register from Mynaportal.)
    However, you may apply for issuance if you have lost your My Number Card (until your Individual Number Card is reissued).

●If a health insurance card has been issued
Notification of Health Insurance Card Loss
Example

●If a Health Insurance Eligibility Certificate has been issued
Notification of Health Insurance Eligibility Certificate Loss
Example
Submit to:
  • Those who are enrolled
    ⇒ Submit to your company (in charge of social insurance).
  • Voluntarily and Continuously Insured Persons
    ⇒ Submit to FR Health Insurance Organization.
Applies to:

Insured persons and dependents who wish to have a Health Insurance Eligibility Certificate issued (reissued) for the following reasons:

  • Lost Individual Number Card
  • In the process of renewing Individual Number Card
  • Individual Number Card electronic certificate has expired
  • Individual Number Card issued but not registered for use as a health insurance card
  • No Individual Number Card issued
  • Individual Number Card returned
  • Support from a third party (e.g., caregiver) required to receive examinations and treatment with a My Number Card as a Health Insurance Certificate
  • Lost or damaged Health Insurance Eligibility Certificate
Inquiries to: FR Health Insurance Organization

To have the Notice of Eligibility Information reissued

Required
documents:
Application Form for Reissue of Notice of Eligibility Information
Submit to:
  • Those who are enrolled
    ⇒ Submit to your company (in charge of social insurance).
  • Voluntarily and Continuously Insured Persons
    ⇒ Submit to FR Health Insurance Organization.
Applies to: Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Inquiries to: FR Health Insurance Organization
Notes: The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)